The pool page is designed so that you can send e-mail to a predefined set of customers.
Choose the pool from list box in the left side of Reports page. If you
want to create or edit pool click on Pools settings button. For more
information see EditPools.html
Enter the customers in the pool from the Add button.
You can also intersect customers that you have found in the report with current Pool
content.
For example: you may want to see all your customers who have paid today by credit card
and have sales person Joe. First you should add to the empty pool all customers who have
paid today with credit card and then find all the customers by sales person Joe for today
and intersect them with current pool content.
This page is divided into two parts. The first is connected with the letter and the second
is for the customers. In the first pane you enter the "reply to" name and e-mail
address. These will appear it the letter which you will send. Then you have to select the
letter that you will send.
It is assumed that you have written your letter before in the Letters page under
the type "Miscellaneous letters". You select the letter you want to send
by its subject from the combo box, so it is a good idea to write letters with unique
subjects, however it is not a must. If you want to view the body of the letter, press the View
button.
If you want to see detailed information about the customers in the pool you have to press
the Show pool button. When you first get to this page the pool is not shown. When
you show the pool you will get information for all the customers you have added to the
pool, as well as information about their debit, credit and balance amounts. If you want
you can hide this information by pressing the Hide Pool button.
If you want to remove all the customers from the pool you have to click the Clear Pool
button.
You send the e-mail to all the customers by pressing the Send button and after you
have entered the correct password in the "Password" field. You specify the
password for sending e-mail in the Configuration page of the Administration menu.